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This site is maintained and operated by MKT VIRTUAL SERVIÇOS DIGITAIS LTDA.

We collect and use some personal data that belongs to those who use our site. In doing so, we act in the capacity of controller of this data and we are subject to the provisions of Federal Law No. 13,709/2018 (General Personal Data Protection Law - LGPD).

We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:

  • Who should use our site;
  • What data we collect and what we do with it;
  • Your rights in relation to your personal data; and
  • How to contact us.

1. Data we collect and reasons for collection

Our site collects and uses some personal data from our users, in accordance with the provisions of this section.

1. Personal data provided expressly by the user

The use of certain functions of our site is expressly dependent on the collection of user data such as: name, contact number, e-mail, as well as other data suitable for the purpose presented on the site.

Data Collection can take place through all areas of our site/blog, as it takes place by filling out forms, FAQs, sending questions, chatting or registering.

2. Sensitive data

Nope sensitive data will be collected from our users, as defined in articles 11 et seq. of the Personal Data Protection Act. Thus, not data will be collected on racial or ethnic origin, religious conviction, political opinion, membership in a trade union or organization of a religious, philosophical or political nature, data related to health or sexual life, genetic or biometric data, when linked to a natural person.

3. Cookies

Cookies are small text files automatically downloaded to your device when you access and browse a website. They are basically used to identify devices, activities, and user preferences.

Os Cookies they do not allow any file or information to be extracted from the user's personal storage device, and it is also not possible to access personal information that did not come from the user or the way in which he uses the site's resources.

a. Site cookies

Os Cookies of the site are those sent to the user and administrator's computer or device exclusively through the site.

The information collected through these Cookies are used to improve and personalize the user experience, and some Cookies can, for example, be used to remember the user's preferences and choices, as well as to offer personalized content.

b. Third-party cookies

Some of our partners can configure Cookies on the devices of the users that access our site.

these Cookies, in general, aim to enable our partners to offer their content and services to the user who accesses our site in a personalized way, by obtaining browsing data extracted from their interaction with the site.

The entities responsible for the collection of Cookies they may transfer the information obtained to third parties.

c. Cookie management

The user may object to the use of Cookies through the site, simply deactivate them when you start using the service, following the following instructions:

Once they enter the site, the user can choose, through the Cookie Banner located at the bottom of the site, whether or not to allow Cookies.

By disabling the Cookies, it is important to bear in mind that the user experience may be impaired, since information used to personalize it will no longer be used.

4. Collection of data not expressly provided for

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided they are provided with the consent of the user, or even that the collection is permitted on the basis of another legal basis provided by law.

In any case, the collection of data and the processing activities resulting from it will be informed to the users of the site.

2. Sharing personal data with third parties

We don't share your personal data with third parties. Nevertheless, it is possible that we do so to comply with a legal or regulatory determination, or even to comply with an order issued by a public authority.

3. How long will your personal data be stored

The personal data collected by the site are stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its owners, the rights of the site controller and the applicable legal or regulatory provisions.

Once the storage periods of personal data have expired, they are removed from our databases or anonymized, except in cases where there is a possibility or need for storage by virtue of a legal or regulatory provision.

4. Legal bases for the processing of personal data

Each personal data processing operation must have a legal basis, that is, a legal basis, which is nothing more than a justification for authorizing it, provided for in the General Law on the Protection of Personal Data.

All our personal data processing activities have a legal basis that supports them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, provided at the end of this Policy.

5. User rights

The site user has the following rights, conferred by the Personal Data Protection Act:

  • confirmation of the existence of treatment;
  • access to data;
  • correction of incomplete, inaccurate, or outdated data;
  • anonymization, blocking or elimination of unnecessary, excessive or treated data in non-compliance with the provisions of the law;
  • portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, subject to commercial and industrial secrets;
  • elimination of personal data processed with the consent of the owner, except in the cases provided for by law;
  • information from the public and private entities with which the controller made shared use of data;
  • information about the possibility of not providing consent and about the consequences of the refusal;
  • revocation of consent.

It should be noted that, under the terms of the LGPD, there is no right to delete data treated based on legal bases other than consent, unless the data is unnecessary, excessive or treated in disagreement with the provisions of the law.

1. How the owner can exercise their rights

To ensure that the user who intends to exercise their rights is, in fact, the owner of the personal data subject to the request, we may request documents or other information that may assist in their correct identification, in order to protect our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will receive all related information.

6. Security measures in the processing of personal data

We use technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, loss or alteration of such data.

The measures we use take into account the nature of the data, the context and purpose of the treatment, the risks that a possible violation would pose to the rights and freedoms of the user, and the standards currently employed in the market by companies similar to ours.

Among the security measures adopted by us, we highlight the following:

  • Our user data is stored in a secure environment;
  • We limit access to our user data so that unauthorized third parties cannot access it;
  • We use SSL certificate (Secure Socket Layer), so that the transmission of data between user devices and our servers takes place in an encrypted form;
  • We keep records of all those who have, in any way, contact our data.

Even if you take everything in your power to avoid security incidents, it is possible that a problem may occur motivated exclusively by a third party - such as in the case of attacks of hackers or Crackers or even in the case of the user's sole fault, which occurs, for example, when the user transfers their data to a third party. Thus, although we are, in general, responsible for the personal data we process, we are exempt from responsibility if an exceptional situation such as these occurs, over which we have no control.

In any case, in the event of any type of security incident that could generate a relevant risk or damage to any of our users, we will notify those affected and the National Data Protection Authority about the occurrence, in accordance with the provisions of the General Data Protection Law.

7. Complaint to a supervisory authority

Without prejudice to any other administrative or judicial remedy, personal data subjects who feel, in any way, harmed, may file a complaint with the National Data Protection Authority.

8. Changes to this policy

This version of this Privacy Policy was last updated on: 27/02/2024.

We reserve the right to modify, at any time, these rules, especially to adapt them to any changes made to our site, either by providing new features or by deleting or modifying existing ones.

Whenever there is a modification, our users will be notified about the change.

9. How to contact us

To clarify any questions about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:

privacidade@mukutu.com.br

Postal address: Avenida Ana Costa,433, 4th Floor, Santos/SP

Mukutu is part of the Mkt Powerhouse group:
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Communication and brand experience hub
Technology consultancy and software house, focused on web and mobile applications
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Storytelling and narratives, focusing on audiovisual content